According to the excerpt, it was shocking that merely an employee misunderstanding and poor communication can cause such a detrimental impact to a company.
In the world now, there are many people who completed their studies however, some may not be able to communicate effectively with their superiors or colleagues at work. I find that learning how to communicate will be the most important skill to obtain in school as it will be the core to making connections with people in the future.
Critical thinking is definitely a key factor in communication. Critical thinking is when one attempts to reason at the highest level of quality in a fair minded way. Having good critical thinking will make one strive to think out of the box constantly and have the thought of self-improvement every single time. Therefore, I deem it as a key factor in effective communication.
In conclusion, effective communication is important in a work setting as it will improve the work efficiency between the boss and workers. Additionally, it decrease the chances for any mistakes which will adversely affect the company.
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